Welcome to Dekada Komunikacije

All possibilities in one place – we are ready to exceed your expectations.

We are ready for new projects, tasks, and challenges that exceed the expectations of our clients and partners. If you have recognized the need for our services, we look forward to future cooperation that builds trust and results.

2017.

Year of Establishment

200+

Employees

9

Major Projects

3

Branches

Certificates that support our words

Certification mark ISO 9001 (SGS)

ISO 9001

Quality Management System
 
 

Certification mark ISO 14001 (SGS)

ISO 14001

Environmental Management System
 
 

Certification stamp ISO 18295 (SGS)

ISO 18295

Quality management system in customer service centers
 

Certification mark ISO 27001 (SGS)

ISO 27001

Information Security Management System
 
 

Creditworthiness Excellence

With our business practices and example, we improve the Croatian business environment.

Partner Experiences

...The team at our service stood out with impressive efficiency, professionalism, and dedication to the highest quality standards...

...The establishment of a highly qualified service team through well-organized training programs should be particularly emphasized. Through continuous measures (e.g. agent manual, online schedules and Q&Q meetings), the service level is not only maintained, but also improved....

...The continuous willingness of Dekada Komunikacije to adapt to new requirements and respond flexibly to our needs has led to effective and successful cooperation...