About Us
Dekada Komunikacije d.o.o. was founded in 2017 and has since evolved into a leading provider of communication solutions. Today, we have around 150 employees across four locations who are determined to achieve and surpass every goal of our clients/partners, and we aim to acquire a fifth call center. We specialize in the German-speaking region and have long-standing partners in that geographical area.
Each of our employees is given the opportunity to work from home or office, and is provided with IT equipment to work with.
In this way, we have enabled uninterrupted work from home under the same technical conditions as in the office.
A team of IT experts within the company works every day on the quality and safety of our projects.
Core Values
Excellence (Exceptional services and solutions.)
Integrity (Highest standards of honesty and transparency.)
Innovation (Creativity and continuous improvement.)
Collaboration (Teamwork, respect, and diversity.)
Customer Focus (Prioritizing and exceeding customer needs.)
Our mission is to strengthen the company through innovative communication solutions and achieve sustainable results.
Why should you choose our service?
Our quick and exponential growth is a product of our qualities, values and visions. We offer our clients, independant of their profession, individual approach and adjustment on individual and professional level, with focus on their goals.
This kind of business approach leaves our clients satisifed, and enriches us with new knowledge and experiences which we are using in all future business projects.
Individual approach
We approach our clients indvidually and with full attention to detail of their needs and demands.
Quick response
We take customer support seriously. Quick, but precise answers on your inquiries are our priority.
Skill and accessibility
Our agents work according to our visions and values. To achieve that, we offer them support in training, development and motivation which reflects on our cooperation with clients.